Catalog Sales: Frequently Asked Questions
CATALOGS
DO I HAVE TO PAY ANYTHING TO SELL THROUGH A CATALOG?
Nothing. No catalogs, no shipping, no membership, no dues, NOTHING! Just sell and pay for your merchandise.
IS THE CATALOG COMPLETELY FREE?
Yes, totally free. The catalog and its shipping are completely free. With Intima you do not pay for catalogs, membership, or fees like in other catalog sales programs. Order Your Catalogs NOW! →
HOW MUCH WILL I EARN FROM CATALOG SALES?
If you take advantage of all the ways to earn that Intima offers, you will receive up to 55% off your wholesale prices and sometimes more. If you wish, read in detail about the Earning Potential of Catalog Sales with Intima.
HOW CAN I START MY CATALOG SALES BUSINESS?
Make your first sale and you're a representative of the company. You don't have to buy any inventory beforehand and you're not under any obligation to meet sales quotas or anything. All you have to do is sell and you're a representative of Intima.
HOW DO I RECEIVE THE CATALOG AND PRODUCTS?
You will receive the catalogue by mail. You should receive it within 2 to 3 weeks. If you do not receive it within that time, please call us again. You will also receive the products by mail, directly to the delivery address you have provided us. One of the advantages of Intima is that you do not have to pick up the product anywhere. We will deliver everything to you wherever you indicate.
REPRESENTATIVES
DO I HAVE TO PAY ANYTHING BEFORE BECOMING AN INTIMA REPRESENTATIVE?
Nothing. With us you don't pay fees or membership. Just sell and pay for your merchandise.
HOW DO I BECOME AN INDEPENDENT REPRESENTATIVE?
Make your first sale and you're a representative of the company. You don't have to buy any inventory beforehand and you're not under any obligation to meet sales quotas or anything. All you have to do is sell and you're a representative of Intima.
IS THERE A MINIMUM PURCHASE?
No. With Intima there is no minimum purchase amount. You grow your business at your own pace. You decide how much time and effort you dedicate to your business.
SHOULD I PLACE ORDERS EVERY MONTH?
No. You are under no obligation. You are your own boss and you decide how much time and effort you put into your business.
DO I HAVE TO BUY A CERTAIN QUANTITY TO GET THE WHOLESALE PRICE?
No. As an Intima representative you already receive the wholesale price.
WHAT DO I HAVE TO DO TO START SELLING THE PRODUCT?
Make your first sale and you're a representative of the company. You don't have to buy any inventory beforehand and you're not under any obligation to meet sales quotas or anything. All you have to do is sell and you're a representative of Intima.
PAYMENT METHODS
WHAT ARE THE PAYMENT METHODS?
With us you can pay with credit card, debit card or prepaid card, Paypal Zelle or money order when the merchandise is delivered to you.
HOW CAN I PAY FOR MY CATALOG SALES ORDER?
You can pay for your purchases with a credit or debit card when placing the order, or with a Money Order, in the name of Intima, which you must have ready when you receive the merchandise.
PROGRAMS AND BENEFITS
HOW DO INTIMA REFERRAL PLANS WORK?
Refer someone and when they become an Intima Independent Representative, you will receive a credit to use on your purchases. Would you like to refer someone?
WHAT IS THE ELITE CLUB?
The Elite Club is a program that helps increase your profits and encourage your sales. This program offers exclusive discounts and the opportunity to accumulate points with all your purchases. You can exchange the points for selected Intima Hogar products or household appliances. See More →
WHAT IS MY CIRCLE?
My Circle is a program that helps you increase your earnings by creating your own circle of people or sales team. This program allows you to earn 8% in bonuses on all purchases from your direct referrals, and 2% in bonuses on all purchases from your direct referrals' referrals. See More →
ONLINE SALES
CAN I SELL ON MY WEBSITE?
Yes. We have several ways for you to sell directly from your website. Contact us for more information.
SHIPMENT
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
It depends on where you live. Your order will arrive in approximately 1 week from the time you place your order. You can track your order on our website using your password.
DO YOU CHARGE FOR SHIPPING AND HANDLING?
Shipping and handling is a flat $14.95 per order, regardless of how many items you purchase. The more you order, the less the shipping and handling cost per item. To help you recoup your cost, we suggest you charge your customers $6 for each large item (duvets, quilts, jackets, etc.) and $4 for each small item (curtains, towels, tablecloths, etc.).
DO I HAVE TO BE PRESENT WHEN THE PRODUCT ARRIVES?
No. The important thing is that you have the Money Orders ready. But anyone can receive the order.
PRODUCTS
IS THE PRODUCT OF QUALITY?
Yes. The product is of guaranteed quality. If you are not happy with the product, you can return it to us (as long as it has not been used). Intima will credit the value to your account. With Intima, you are always supported.
IF THE PRODUCT IS DEFECTIVE, WHO PAYS FOR THE SHIPPING?
Intima pays for return shipping if the product is defective due to factory issues. Once we receive it, the quality control department reviews the product and credits you the value of the product for your next purchase.
WHAT HAPPENS IF I ORDER A PRODUCT AND THEN THE CUSTOMER DOESN'T WANT IT? WHAT DO I DO?
You have our guarantee, we are responsible for the product. However, it is worth trying to sell everything you order to avoid shipping charges.
TAXES
DO I HAVE TO PAY TAXES ON THE ORDER?
If you live in the State of Florida, you must pay taxes on the merchandise. If you live in any other State, you do not pay taxes on the merchandise.
CONTACT
IF I HAVE QUESTIONS THAT ARE NOT COVERED HERE, WHAT CAN I DO?
Email us at sac@intimausa.com or give us a call! Our toll-free number is 1.877.426.2627. Customer service hours are Monday through Thursday from 10:30 am to 10:00 pm EST, Friday from 10:30 am to 7:00 pm EST, and Sunday from 11:00 am to 7:00 pm EST. We are always ready to serve you.
